Frequently Asked Questions
We try to provide as much information as possible on our website to help you order quickly and correctly, and to deal withy any queries that may arise once your order is dispatched or delivered. Our Frequently Asked Questions (FAQ's) cover the common questions we receive from customers and may be the quickest way to help you with your particular query.
and someone will contact you within 48 hrs to verify your business information and we can access your account as soon as your account is approved by our management.
There is a min limit of $5000 per order to get a wholesale prices.
We are allowed to refuse your application without any notice.
Shipping fees may apply on Express mail and next day delivery
10% restocking fees may apply on all returns - no exceptions.
Postage is always Buyers responsibility
Used Items and not in original packing will not be accepted
Please contact us immediately and will email you a return shipping label to return the item and will ship you the correct item in additional to a small gift from the management.
Every 100 rewards points = $10, you can always redeem your points rewards on your checkout
BUT IN THAT CASE YOU THE 14 DAYS RETURN POLICY WILL NOT APPLY ON YOUR ITEM
All domestic orders are shipped USPS Priority, in addition we also offer Fedex 2nd Day and Fedex Overnight.
All international shipments are shipped via USPS. We are known for our excellent shipping service, and will stride to get your package delivered in the soonest way possible.
Signature are required on all our packages. so not easy to get lost or you receive it or it come back to us.
If your Mail man couldn't deliver it to your house for any reason, so please contact your local post office to reschedule your delivery.
In case of non delivered within 10 days, please contact us immediately, to check if the post office returned your package back to us for any reason.
Also Priority mail are insured for $50, so please contact your post office for more details.
Please contact us immediately and will do our best to solve any problem asap.